K-clinic (“we”, “our”, or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with our clinic, use our services, or visit our website and social media platforms.

1. Information We Collect
We may collect the following information:

Contact Information: Full name, phone number, email address, and postal address.

Medical Information: Treatment history, consultation notes, health conditions, and allergies (as required for treatment purposes).

Appointment Details: Booking history, consultation records, and preferences.

Payment Information: Transaction details (note: we do not store card details).

Social Media and Website Data: When you interact with us on platforms like Instagram, Facebook, or TikTok, or through our website, we may collect public profile information or engagement data.

2. How We Use Your Data
We use your data to:

Provide and personalise aesthetic treatments.

Contact you regarding appointments, aftercare, or consultations.

Respond to enquiries and provide customer support.

Send occasional clinic updates or offers (with your consent).

Comply with legal or medical record-keeping obligations.

3. How We Store and Protect Your Data
All data is stored securely using password-protected systems and encrypted services where appropriate.

We limit access to your information to authorised personnel only.

We retain data only for as long as necessary to fulfil legal, clinical, or operational requirements.

4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share information:

With medical professionals or insurers if medically necessary or with your explicit consent.

If required by law, for example, with regulatory or law enforcement bodies.

5. Your Rights
You have the right to:

Request access to the personal data we hold about you.

Request correction of any inaccuracies in your information.

Withdraw your consent to marketing communications at any time.

Request deletion of your data where appropriate under data protection laws.

To exercise your rights, contact us at info@kclinic.co.uk.

6. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: